Welcome to Tangail Buzz (tangailbuzz.com). These Terms and Conditions, along with all incorporated policies, legally govern your access to and use of our website, mobile application, and automated notification services (collectively, the "Services"). By accessing, registering, browsing, or placing an order, you provide your irrevocable and absolute consent to be bound by this agreement with immediate effect. If you do not agree to be bound by these terms, you must immediately cease all access, usage, and registration on this Site. We reserve the unqualified right to amend, rewrite, or remove portions of these terms at any time without prior notification, and your continued usage constitutes explicit acceptance of such modifications.

The display of products on the Site constitutes an invitation to treat and not a legally binding offer. A binding contract of sale is strictly formed only when your ordered item is physically dispatched from our fulfillment facility. Tangail Buzz retains an absolute, unconditional, and unqualified right to refuse, limit, or cancel any order for any reason at any given time prior to dispatch, without any liability for business loss or compensation. Reasons for cancellation include, but are not limited to:

• Technical glitches, software loops, or typographical errors causing incorrect pricing or discount display.
• Sudden stock unavailability, manufacturing defects, or expired inventory.
• Failure of payment verification or identification of potential digital fraud.
• Quantities ordered that exceed reasonable individual or typical household consumption, which shall be evaluated solely at our discretion.

We enforce an absolute zero-tolerance architecture against financial fraud, cyber manipulation, and script abuse. To guarantee security, our backend servers audit financial inputs dynamically. If a user attempts to submit a counterfeit, generated, or invalid Transaction ID (TrxID) for mobile financial services (bKash, Nagad, Rocket, etc.), or attempts any client-side request modification:

• The user's checkout/payment interface will be locked automatically after three (3) failed or fraudulent attempts.
• The user's account, registered phone number, email, connected device signatures, and IP addresses will be permanently blacklisted and terminated.
• All pending, processing, or incomplete orders under that user profile or destination address will be instantly deleted with an absolute forfeiture of any claims to refunds.

Promotional vouchers, discount codes, checkout rules, and seasonal offers are issued as strict, non-transferable privileges intended for distinct individual users. Systematically creating multiple dummy/ghost accounts, using temporary numbers, or altering device setups to reuse a restricted voucher or systematically exploit a campaign is strictly illegal. Tangail Buzz reserves the right to immediately invalidate such vouchers, cancel associated orders, and freeze the main and associated accounts without prior notice.

Delivery timelines displayed on the Site are strictly approximations and non-binding estimates. Tangail Buzz relies entirely on third-party independent logistics providers for delivery fulfillment. We explicitly disclaim any liability for delays, transit damages, or misrouting caused by these third-party carriers. Furthermore, under no circumstances shall Tangail Buzz be held responsible for delays or failure of service arising from "Force Majeure" events, including but not limited to political unrest, strikes, internet blackouts, natural disasters, regulatory changes, or national holidays.

We are committed to a safe, respectful, and professional environment for our team. We maintain a zero-tolerance policy regarding any form of verbal abuse, threats, physical aggression, or harassment directed towards our customer support staff, operations team, or third-party delivery riders. Any customer found engaging in such behavior—via phone calls, messages, social media, or in-person during delivery—will face an immediate, unconditional permanent ban from our services, and their data will be preserved for law enforcement agencies if necessary.

To the maximum extent permitted by applicable laws of Bangladesh, Tangail Buzz, its parent entity, and employees shall not be liable for any direct, indirect, incidental, or consequential damages—including but not limited to loss of profits, business revenue, data, or personal expectations—resulting from your use or inability to use the Site. Our products are explicitly sold for personal household consumption only; commercial resale or unauthorized business distribution of products purchased from Tangail Buzz is strictly prohibited. You agree to indemnify, defend, and hold harmless Tangail Buzz from any legal claims, liabilities, or expenses arising out of your breach of these terms.

These Terms and Conditions shall be governed by, interpreted, and enforced strictly in accordance with the prevailing digital commerce and civil laws of The People's Republic of Bangladesh. Any dispute, claim, or legal proceeding arising out of or in connection with these terms shall be referred exclusively to the competent courts, tribunals, or regulatory bodies located within the geographic boundaries of Dhaka, Bangladesh.

By accessing this site, registering an account, or placing an order, you represent that you are at least 18 years of age or accessing the site under the explicit supervision of a parent or legal guardian. Tangail Buzz does not knowingly collect personal information from children under 13, nor do we permit minors to independently enter into binding sales contracts. Parents or guardians shall bear full legal and financial responsibility for any transactions conducted by minors under their care.